Hi Noreen,

I have been meaning to touch base with you for a while to let you know how happy we are with our countertops.  They are gorgeous and we get so many compliments on them.  I couldn't be happier.  As you might remember, the island is the centerpiece of the room and now with the soapstone it makes a real impact.  The two gentlemen were so helpful and pleasant. It was a pleasure to have them working in my home.  So thank you for everything. I will tell all my friends about you!

All the best,
Cindy MacMillan

The kitchen feels warm and comfortable and we're really enjoying it.  Thanks for your recommendations, and our new soapstone countertops and backsplash tiles. And, of course, for your workmanship!

Wayne and Lauren Sylvestre

We are sending this letter to commend you and your employees on an outstanding job from beginning to end. We stand back now and look at this wonderful kitchen, this beautiful soapstone counter top, and appreciate the pride that you both feel representing this product. We feel so proud to promote the beauty, and durability of your soapstone.

Liz and Ian Forster

Noreen and Gaetan:

We would like to take this opportunity to thank you both for all your help and expertise.

As you know Sharon and I have been building our retirement home in Haliburton and were about to build the kitchen. I have heard so many horror stories of bad experiences in kitchen construction that we were not looking forward to this part of our project. Then we found an advertisement for soapstone counters, in all places, at the local store. This was our first contact with N & G Soapstone.

When we first met you we were very impressed with the product, but even more with your knowledge and professionalism. Noreen and Gaetan, you have always been friendly and willing to give of your time to help and clarify any questions we had, even though you were always very busy. Gaetan was always there to offer help with suggestions on kitchen cupboard construction and installation, and Noreen for soapstone selection.

When the counters were to be installed the N & G team showed up on time and made the installation go smoothly and professionally. After the installation, which included some finishing work, the area was left clean and free of dust.

We are so lucky that we saw your advertisement, which lead us to the selection of soapstone counters, but even more important, the selection of N & G Soapstone. Thank you for your incredible help and professionalism.

Thanks again Noreen and Gaetan, you both have made this a successful and positive experience.

Chris and Sharon Collins

Dear Soap Stone Ontario,

We are very happy with the results of our kitchen, including the attention to detail, the quality workmanship and we are particularly pleased with the new soapstone countertops.

Thanks again,
Martin and Don

Voice Testimonial by Kathy Schuck

Listen to Kathy Schuck's testimonial below.

Dear Noreen:

I wanted to let you know in writing how much I enjoyed - yes, enjoyed - my experience in dealing with N& G: from the time I decided to buy a new countertop to the day it was installed.

It started with a call on a Saturday, and although you weren't "open", you were kind enough to allow my husband and I to come over and look at your showroom, to explain the pro's and con's of soapstone, quartz and granite and to answer a myriad of relevant and non-relevant questions.

I selected a quartz countertop. A day or two later, my husband convinced me that soapstone was the way to go. You had no problem with the change. Nor did you have one when I overruled my husband and the choice was switched back to quartz!

My favourable experience continued when Gaetan came to the house for the "templating". He was friendly, explained what he was doing and made a suggestion regarding the installation of a shelf in a cut-out between the kitchen and the dining room which has made a huge improvement to the overall look - a real finishing statement.

The day of the actual installation arrived. It was, not surprisingly, very cold with a bit of snow on the ground. This time, it was Doug and Kelly who showed what good ambassadors of N & G they were. They thoughtfully overcame the various obstacles that were thrown their way, be it the weather, countertop support over the dishwasher, the installation of the sink mounts and the placement of those pesky extras (reverse osmosis tap and soap dispenser) with minimal room to work. They even let my husband watch! (Why would I have thought that it would be a simple matter of bringing the countertop in, laying it down and cementing it in place?) When all was said and done, they cleaned up the place and made sure that I was satisfied with everything before they left - very professional.

Lastly, there was a gift given to me from N & G!

I have mentioned to my friends that N & G have provided me with the nicest, courteous, most professional retail experience that I have had ever ! I will be recommending N & G to any one who is looking for countertops in the future.

Yours sincerely,
Andrea Lindsay